Terms & Conditions
Last Updated: September 2025
By using this site, you agree to follow and be bound by the following terms below. If you don’t agree to these Terms, please don’t use this site. Earring Vault reserves the right to modify these Terms at any time without prior notification.
1. Communications
Earring Vault may contact you or provide you with service-related and promotional notices by means of direct mail, email, general site notifications and more using the contact information you’ve provided to us.
2. Site Usage
Use or access of this site for any illegal or unauthorised purpose is prohibited.
3. Information Accuracy
The information on the Earring Vault website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologise for any inconvenience that may be caused by any errors or inaccuracies, or by our amendment of them.
4. Indemnification
By using the site, you agree to indemnify and hold Earring Vault (and its shareholders, officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from and against any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation by you of these Terms or any activity of yours related to your account.
5. Third Party Websites
We’re not responsible or liable for any loss or damage of any sort incurred as a result of any dealing with any third party website or merchant or operator of a third party website.
6. Product Care and Warranty
The 1 year warranty we offer on our gold-plated earrings covers normal use of the jewellery. Normal use means everyday wear while minimising perfume contact. Swimming in a chlorinated pool every day while wearing your earrings is not normal use and should be avoided. Excessive exposure to water, chemicals or rough handling will void the warranty.
7. Returns Policy
Our 30 day return policy is only valid if the product and packaging are in the same condition as when they were received. Earrings must be unworn and in their original packaging to qualify for a return.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Earring Vault or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
9. User Accounts
You’re responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. Earring Vault reserves the right to refuse service, terminate accounts, or remove content at our sole discretion.
10. Limitation of Liability
Earring Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the site or products purchased from the site. Our total liability shall not exceed the amount you paid for the product in question.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the site shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Age Restrictions
You must be at least 16 years old to use this site. By using this site, you represent and warrant that you’re at least 16 years of age.
13. Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
14. Pricing
All prices displayed on our website are in GBP unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors on our website.
15. Order Acceptance
Your receipt of an electronic or other form of order confirmation doesn’t signify our acceptance of your order. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.
16. Shipping and Delivery
Shipping and delivery terms are provided at checkout and in our shipping policy. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
17. Privacy
Your use of our site is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.
18. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
19. Entire Agreement
These Terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have had between us regarding the service.
20. Contact Information
If you have any questions about these Terms, please contact us at:
Earring Vault Email: support@earringvault.com